How will my wreath or garland arrive?
London Deliveries
Our London-based orders are hand-delivered by our private couriers from Wild at Heart to majority of London postcodes between 9am and 8pm. Your wreath or garland will be wrapped in paper and presented in a Wild at Heart paper bag. Any London postcode not covered by the Wild at Heart delivery team will be sent by DPD.
Nationwide Deliveries
We use our trusted delivery partner, DPD, to deliver flower bouquets to addresses across the UK. Your flower bouquet will arrive in our Wild at Heart box, carefully wrapped in cellophane.
Care and gift message cards are included in all wreath and garland deliveries.
Please refer to our Delivery Page for more information.
How do I care for my wreath or garland?
1. Unpack your wreath or garland carefully from the box. Our boxes are recyclable, so please do recycle if you can.
2. Store in a cool area, away from direct sunlight until ready to hang.
3. Before hanging, submerge in enough water to feed the cut stems overnight.
4. For garlands, place a sheet of plastic on your mantle first to protect it from any damage.
5. We advise that you mist your wreath or garland front and back every other day to keep it hydrated and increase longevity.
6. Avoid putting up your wreath or garland near any unnecessary heat or sunlight as it will wilt.
7. Try to put up your wreath on a door which is protected from the elements.
How long will a wreath or garland last?
A fresh Christmas wreath or garland can last up to 4 weeks with proper care. To help extend its life, keep it in a cool environment, mist it with water every few days, and avoid placing it in direct sunlight or near heat sources.
Will my wreath or garland look like the picture?
We photograph our large wreaths and garlands for the website unless stated otherwise. Please refer to the dimensions of different sizes on the Size Guide tab on the product page.
If a flower pictured is unavailable for any reason, we will substitute this for a flower of the same or higher monetary value and in a similar style and colour. Please note as with all natural products, there may be slight variances in colour.
Will my wreath or garland be pet and/or child safe?
Some fresh wreaths and garlands may contain plants like holly, mistletoe, or berries that aren’t pet- or child-safe. If you have concerns, consider placing them out of reach or requesting a custom arrangement with non-toxic materials to ensure safety for your household.
If in doubt, please get in touch for more information.
Can I add an extra gift like wine or chocolates to my order?
Of course. You can view the full range of our gifts here.
Can I collect my wreath or garland from your London florists?
Yes, we offer a free click-and-collect service from all of our shops: Turquoise Island, Liberty, and Mayfair. At checkout, simply specify which day you would like to collect.