Location : Battersea, London
Working Hours: Hours vary

4am starts on Mondays.
Between 4am and 8am Tuesday to Friday and Saturday as required.
Normally a 9hr shift
Start Date: As soon as possible

Wild at Heart, founded in 1993, is famous for its opulent and unique style. Our client contracts, events and weddings are truly breathtaking, and we bring a vast wealth of experience to make every aspect of site design, landscaping, event creation and floral artistry, original and stunning.

Our Contracts team works with an incredible portfolio of clients, including prestigious hotels, fashion houses, flagship retail stores, private homes and landmark offices across London.

Each week, we design and install standout floral arrangements that reflect the individuality of each brand while remaining true to the Wild at Heart aesthetic.

We are now looking for a Contract Florist to join our fast-paced and dynamic Contracts team. This is a hands-on and creatively fulfilling role at the very heart of the business.

Job Specification

· Act as key support and go between for the Contracts team
· Making, delivering, and installing flowers for our weekly Contracts Clients
· Some knowledge of contracts flowers
· Good understanding of floral design
· Conditioning flowers
· Early morning trips to the flower market
· Daily upkeep of the studio
· Daily paperwork e.g uploading receipts


Requirements

· Minimum of 2 years’ experience within the floral industry
· Good seasonal flower knowledge and care
· Strong customer service experience
· Confident communicator
· Plenty of stamina
· Ability to work independently and part of a team
· Efficient, able to work to tight deadlines
· Creative background preferable, but not essential
· Full UK driving licence, able to drive a van


Company Benefits

· 32 days holiday, including Bank Holidays
· Your Birthday off each year
· Overtime paid
· Career development opportunities
· Pension Scheme
· 50% employee discount

Location: Battersea Studios, London

Contract Type: Permanent, Full-Time

Hours: Monday – Friday, 9:00am – 6:00pm (with flexibility for occasional evenings and weekends)

Reporting To: Head of Events

About Wild at Heart

Founded in 1993 by Nikki Tibbles, Wild at Heart is one of the world’s leading floral design and event studios, renowned for creating opulent, immersive environments for luxury weddings, fashion, hospitality and global brand collaborations. Our work spans the UK and internationally, from private villas in Tuscany and Lake Como to destination celebrations in Ibiza and Ireland, and large-scale floral installations across cities including New York and beyond. We are passionate about creating extraordinary experiences through flowers, design and exceptional service, delivering events that are both visually spectacular and seamlessly executed.

The Opportunity

We are seeking a highly organised, proactive and enthusiastic Events Assistant to support the planning, coordination and delivery of our diverse portfolio of luxury events. This is an exciting opportunity for someone looking to develop a career within the luxury event floristry. Working closely with the Events Team, you will gain hands-on experience across all stages of the event lifecycle, supporting everything from client enquiries and supplier coordination to logistics, travel planning and on-site event delivery. The ideal candidate will thrive in a fast-paced environment, possess exceptional attention to detail, and enjoy balancing administrative excellence with practical event support.

Key Responsibilities

Event Planning & Administration

• Support the planning and delivery of luxury events, weddings, brand activations and installations.
• Manage incoming event enquiries and assist with client communications.
• Schedule meetings, consultations and site visits.
• Maintain accurate event records, project files and CRM systems.
• Prepare event documentation including schedules, timelines, contact sheets and logistics plans.
• Assist with proposal preparation, quotations, invoicing and budget tracking.
• Support the wider Events Team with day-to-day administration and project coordination.

Supplier & Floral Coordination

• Liaise with florists, suppliers, venues and external partners to support event delivery.
• Obtain supplier quotations and coordinate bookings.
• Track deliveries and ensure materials arrive on schedule.
• Assist with stock management and event inventory requirements.
• Support the processing and reconciliation of supplier invoices.

Logistics & Operations

• Coordinate transport, delivery schedules and installation logistics.
• Assist with planning the movement of flowers, props, equipment and event materials.
• Organise vehicle loading schedules and delivery documentation.
• Coordinate venue access, parking arrangements and operational requirements.
• Assist in ensuring all event timelines are effectively managed and communicated.

Travel & Accommodation

• Arrange travel, accommodation and itineraries for event teams.
• Book hotels, flights and ground transportation where required.
• Manage travel schedules and supporting documentation.
• Coordinate team logistics for UK and international events.

Venue & Site Coordination

• Attend site visits alongside senior members of the Events Team.
• Take measurements, photographs and detailed venue notes.
• Record access requirements and logistical considerations.
• Liaise with venue teams to support installation and event planning.

Event Delivery

• Assist with on-site event installations and breakdowns.
• Coordinate suppliers, deliveries and event schedules on event days.
• Support the Events Team in resolving last-minute operational challenges.
• Ensure event timelines are adhered to and communicated effectively.
• Provide practical support wherever required to ensure successful event execution.

Compliance & Health & Safety

• Support health and safety procedures, risk assessments and event compliance documentation.
• Assist in maintaining operational best practices across all events.

Candidate Profile

The successful candidate will be:

• Passionate about events, luxury experiences and creative environments.
• Highly organised with exceptional attention to detail.
• Able to manage multiple projects and deadlines simultaneously.
• A confident communicator with excellent written and verbal communication skills.
• Professional, personable and comfortable liaising with clients, suppliers and venues.
• Proactive, resourceful and solutions-focused.
• Calm under pressure and adaptable to changing priorities.
• A collaborative team player with a positive, can-do attitude.
• Comfortable working both independently and as part of a busy team.
• Competent in Microsoft Office, including Outlook, Excel, Word and PowerPoint.

Desirable Experience

• Previous experience within luxury events, weddings, floristry, hospitality or a creative agency environment.
• Experience supporting live events from planning through to delivery.
• Knowledge of project management systems and CRM platforms.
• Understanding of budgeting, invoicing and financial administration.
• Familiarity with floral products, seasonality and event floristry (beneficial but not essential).
• Experience coordinating supplier relationships and event logistics.
• Full UK driving licence (beneficial but not essential).

What We're Looking For

We are looking for someone who combines excellent organisational skills with a genuine enthusiasm for luxury events and exceptional client service. The successful candidate will take pride in delivering work to a consistently high standard, have a meticulous eye for detail, and be willing to take a hands-on approach to support the team in bringing ambitious and beautiful events to life.

Luxury hospitality, events or client-service experience is highly desirable, although we welcome applications from ambitious candidates eager to build their career within the luxury events and floristry industry.

Job title: Personal Assistant

Reporting to: Nikki Tibbles, Founder Wild at Heart and Founder of Wild at Heart Foundation

Location: Flexi working - based 2-3 days a week in our office in Battersea, London, and mirroring Founders diary.

Summary: A rare opportunity to work in a varied and exciting role assisting the founder of London’s leading florist and event business and Founder of Wild at Heart Foundation.

You’ll work closely with and provide trusted, high-level support to the Founder/CEO. You’ll bring calm, structure and thoughtful organisation to a fast-paced, ever-changing creative business where no two days are the same.

From orchestrating diaries, multiple inboxes and a polished LinkedIn presence to coordinating travel and daily admin, you’ll deliver it all with care and precision.

Working in this space means being ready for the unexpected; events and client needs can change at a moment’s notice. It’s often all hand- on deck, so you’ll bring a solutions-focused, positive attitude to problem-solving with an unwavering commitment to deliver on time, every time.

KEY RESPONSIBILITIES/ROLE REQUIREMENTS:

· Gatekeeping & Executive Support: Act as a key point of contact for the Founder and wider team. Occasionally make decisions on the Founder’s behalf, ensuring alignment with business priorities.

· Inbox & Communication Management: Oversee and manage all inboxes, prioritising those of the Founder/CEO and the company. Draft thoughtful responses and reply on behalf of the Founder when appropriate, including across email, LinkedIn, and other platforms, ensuring nothing is missed.

· Diary & Meeting Coordination: Manage complex calendars, schedule meetings and calls, prepare relevant materials, set reminders and accommodate last-minute changes. Occasionally take minutes and ensure action points are tracked and followed up.· Travel & Event Planning: Coordinate UK and international travel, including logistics and documentation. Provide ad hoc support for client events and occasionally represent the Founder at external events, building the network on her behalf.

· Team & Business Operations: Keep the business organised through team coordination, drafting agendas, capturing accurate meeting notes, tracking actions and maintaining trusted relationships with stakeholders.

· Project Management & Ad Hoc Support: Deliver flexible project support across all areas of the business. Be a calm, solutions-focused team player with a “no job too big or small” mindset. Provide occasional support to affiliated projects such as the Wild at Heart Foundation.

· Finance / Data Admin: Handle business expenses, maintain accurate records, support finance admin in line with GDPR and assist with occasional personal tasks for the Founder.

· Marketing Activity Support & Social Media: Support the execution of key marketing activities and campaigns. Confidently post on LinkedIn, manage content deadlines, and support the growth of the brand’s online presence.

· New Business Support & Client Engagement: Play an active role by supporting the CEO in identifying and researching new business opportunities. Building and nurture client relationships, attend meetings, take notes and ensure all actions are followed through. Collaborate across teams to support business development initiatives.

· Process Improvement: Develop and refine internal processes, templates, onboarding materials and company policies - always seeking better ways to work smarter and more efficiently.

Ad-hoc Personal support

• Property Management

• Vehicle Management

• Finance support and management – invoices, monitoring accounts etc.

• PR – filtering requests, coordinating interviews

• Personal inbox management

• Whatsapp management – flagging important messages etc.

• Ad hoc support with client events

• Ad hoc support with the Wild at Heart Foundation

Requirements:

Technical skills

• Considerable experience in Apple software and devices (iPhone, iPad, mac), plus use of Microsoft software (Outlook, Word, Excel etc)

• Preferably use of database software to manage contacts in Pipedrive

• Strong with dictation, reasonable typing speed

Personality

• Strong communication skills

• Very proactive, with heaps of common-sense

• A calm, flexible, patient, can-do approach

• Extremely well-organized, methodical and efficient, and able to use initiative

• Ability to provide high level support in a demanding environment

• Ability to multitask

• Strong work ethic and ability to take proactive ownership of assigned duties

• Discreet, professional and client facing

Background:

• At least five years’ experience in an PA/EA or organisational role
• Business development experience ideal
• Creative background
  
  To apply for this role, please send your CV to headoffice@wildatheart.com.

Location: Battersea
Job Overview

We are looking for a proactive and highly organised Warehouse Manager & Event Support to oversee the day-to-day operations of our event logistics warehouse. This is a hands-on role requiring excellent time management, attention to detail, and the flexibility to support event schedules — including evenings and weekends, with time off in lieu during the week.

Key Responsibilities

• Event Job Support
• Prepare and clear event jobs, including loading and unloading vans
• Deliver and collect event installations, sometimes outside normal working hours
• Liaise with event teams to ensure smooth execution of logistics
  
  
• Prop Hire Management
• Oversee all hired props: tracking, storing, and scheduling returns
• Inventory Management
• Ensure props are properly packed, cleaned, and maintained
• Keep accurate records of inventory and hire schedules
  
  
• Warehouse Organisation
• Inventory Management
• Maintain a tidy and organised warehouse at all times
• Perform general maintenance tasks as required
• Warehouse Compliance
  
  
• Market Collections
• Collect materials from market suppliers as needed for floral and event work
  
  
• Team Support
• Assist the floral, events, and installation teams when required
• Support loading, unloading, and staging for major events or installations
  
  Requirements
• Proven experience in warehouse, logistics, or event operations
• Full UK driving licence (van driving experience preferred)
• Excellent organisational skills and attention to detail
• Comfortable with physical work, including lifting and manual handling
• Flexible schedule with availability for occasional evenings and weekends
• Strong communication skills and a collaborative attitude
  
  Working Hours
• Full-time role with variable hours based on event schedules
• Evening and weekend work required — with time off in lieu provided during the week

To apply for this role, please send your CV to headoffice@wildatheart.com.